Stornierungsrichtlinie

PURCHASE OPTIONS CANCELLATION POLICY — COOL BREEZE
Last updated: July 11, 2026

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By purchasing a subscription product from Cool Breeze, you agree to the terms of our Automatic Refill Policy outlined below.

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RECURRING CHARGES
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When you subscribe to a Cool Breeze product, you authorize Cool Breeze to automatically charge your selected payment method on a recurring basis. Recurring charges will continue unless and until you cancel your subscription.

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FREQUENCY AND AMOUNT
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You will be billed according to the subscription frequency selected at checkout, such as monthly, every 2 months, every 3 months, or any other schedule offered at the time of purchase.

The amount charged will be the subscription price shown at checkout and may include applicable taxes, shipping fees, or other charges disclosed before purchase.

Please note that discounts, promotional pricing, or special offers applied to your first order may not apply to future subscription renewal orders unless clearly stated at checkout or in the offer terms.

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DEADLINE TO CANCEL
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To avoid being charged for your next shipment, you must cancel your subscription at least 24 hours before your next scheduled billing date.

If your subscription renewal has already been processed, charged, packed, shipped, or fulfilled, that order cannot be cancelled through subscription cancellation.

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HOW TO CANCEL
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We make cancellation simple and hassle-free. You can cancel your subscription at any time by:

— Logging into your customer account or subscription management portal, if available; or
— Emailing our support team at support@trycoolbreeze.com.

Please include your full name, the email address used to place the order, and your order number for faster processing.

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SUBSCRIPTION MODIFICATIONS
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You may also be able to pause, skip, delay, or modify your subscription frequency through your customer portal or by contacting our support team at support@trycoolbreeze.com.

Subscription changes may include:

— Updating your delivery frequency;
— Changing your shipping address;
— Updating your payment method;
— Skipping a shipment;
— Pausing your subscription;
— Adjusting future orders.

Any subscription changes must be made at least 24 hours before your next scheduled billing date to take effect for that cycle.

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REFUNDS ON SUBSCRIPTION RENEWALS
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Subscription renewal orders that have already been processed or shipped are not automatically eligible for cancellation or refund.

If you wish to avoid future charges, you must cancel your subscription before the next billing date.

Refund eligibility is subject to our Return and Refund Policy. To request a refund on a renewal order, contact us at support@trycoolbreeze.com with your order number.

All Cool Breeze products are covered by a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you may request a refund within 30 calendar days of your delivery date, regardless of whether the order was a one-time purchase or a subscription renewal.

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FAILED PAYMENTS
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If your payment method fails, Cool Breeze may attempt to process the payment again. Your subscription may be delayed, paused, or cancelled if payment cannot be completed.

You are responsible for keeping your billing information, shipping address, and payment method accurate and up to date. To update your payment details, log into your customer portal or contact us at support@trycoolbreeze.com.

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SHIPPING ADDRESS CHANGES
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You are responsible for updating your shipping address before your next order is processed.

If an order is processed using an incorrect, incomplete, or outdated shipping address, Cool Breeze may not be able to cancel, redirect, replace, or refund the shipment once it has been fulfilled.

To update your shipping address, log into your customer portal or contact us at support@trycoolbreeze.com at least 24 hours before your next billing date.

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NO CANCELLATION FEES
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Cool Breeze does not charge cancellation fees. Cancelling your subscription stops future recurring charges only. It does not automatically cancel, refund, or reverse any order that has already been processed.

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CONTACT US
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If you have any questions about your subscription, cancellation, billing, or renewal order, please contact us:

Cool Breeze
Website: https://trycoolbreeze.com/
Email: support@trycoolbreeze.com

We are committed to transparency and giving you full control of your subscription.